FAQ

  1. What is Formaldehyde?

Formaldehyde is a colorless, flammable gas at room temperature and has a strong odor. Exposure to formaldehyde may cause adverse health effects.

2. What is the main source of Formaldehyde pollution?

The indoor formaldehyde mainly comes from the adhesive urea-formaldehyde resin in the engineered board. Urea-formaldehyde resin is generated by the reaction of formaldehyde and urea. It evaporates and become formaldehyde gas under high temperature and humidity.The generated formaldehyde gas releases into the air, causing indoor formaldehyde pollution.

Engineered board is the main raw material for panel furniture and floor. Therefore, furniture, floors, and plates used in house remodeling are the main sources of formaldehyde pollution.

3. Symptoms and Health impact of formaldehyde pollution.

Formaldehyde can cause irritation of the skin, eyes, nose, and throat. High levels of exposure may cause some types of cancers.

4. Can I treat indoor formaldehyde pollution with Photocatalyst Nano Coating?

In Malaysia, most of the products used by companies to treat indoor formaldehyde pollution are photo-catalysts. These companies may show you the test reports to prove its formaldehyde-removing performance capability of up to 99%.

However, we do not recommend to use photo-catalyst for treatment on indoor formaldehyde pollution. 【 P.S. Our SteriCoat Nano Coating product series are imported from Japan, and is categorize under Photo-catalyst.】

Why is there such a contradiction?

There are two important criteria in the lab test which were not available under actual indoor condition.

1) Strong UV Light Source in the test chamber.

Under actual home conditions, it is impossible to achieve such ultraviolet light conditions indoors. Moreover, high-intensity ultraviolet light is very harmful to the human body!

2) Stagnant Formaldehyde Concentration in test chamber.

The formaldehyde concentration in newly renovated home is not stagnant. Formaldehyde gas continue to off-gassing from wooden cabinetry and furniture in high speed.

Under actual home conditions with indoor visible lights, the formaldehyde decomposition rate will be slower. In other words, the formaldehyde decomposition speed is slower than formaldehyde emission speed from the source.

As such, the performance to treat indoor formaldehyde pollution by using only Photo Catayst Coating is not satisfactory.

5. What is the principle of Freshome Formaldehyde Removal Treatment Service?

The working principle of our products on formaldehyde gas is to decompose it into harmless substances through chemical reaction.

In order to achieve the effective formaldehyde removal treatment, maximize the contact surface between our products and formaldehyde gas is important. The bigger the surface in contact with formaldehyde gas, the higher the speed to adsorb and decompose formaldehyde gas, and the lower the formaldehyde concentration in the indoor.

Because of its excellent adsorption and decomposition speed, our products were use to coat on engineered woods, ceiling, curtain and etc.

6. Is this products safe?

The safety of formaldehyde removal products is very important. There are two main aspects of product safety:

First, the safety of the product itself is very good. This requires products to undergo safety tests by third-party agencies, including "oral toxicity test", "eye irritation test", "skin irritation test", etc.

The second aspect is to look at the output after the decomposition of formaldehyde gas. It should not create another toxic by products after reacts with formaldehyde. Our products has been tested that no harmful substances were generated in the process.

7. How effective is your products?

Our products efficacy were evaluated through ISO 16000-23 standard and independent agencies. The lab report prove the products efficiency.

Besides lab test with many control criteria, our products shows an immediate result even under actual house condition.

We welcome you to visit our HQ and do the experiment on your own. Its an simple experiment which will help you to better understand about our products performance compare to photo-catalyst nano coating.

8. How many years has Grafton been used in Japan?

Japan GRAFTON Co., Ltd. was established on May 22, 2002. Since its establishment, Grafton focused on formaldehyde removal products and has been used in Japan for more than 17 years.

9. How do your Freshome Formaldehyde Removal Service were charge?

Please contact us to make appointment for site visit. We will send you the quotation after site visit.

10. How to choose between Freshome Formaldehyde Removal Service and Photocatalyst Nano Coating Service?

Photocatalyst Nano Coating is a good products in terms of anti-bacterial, anti-virus and deodorize function. SteriCoat is photocatalyst nano coating.

By coating the SteriCoat Nano Coating, the coated surface will shows long lasting self-disinfecting function through photo-catalytic oxidation.It shows anti-bacterial and anti-virus properties even in dark places. (For more introduction of SteriCoat, please visit https://bit.ly/SteriCoatpage)

However, in order to solve formaldehyde pollution, a product with High Speed and Large Adsorption Capacity is important. Our formaldehyde adsorbent meet the requirement, and is necessary if you were looking for effective products to solve indoor formaldehyde gas concentration problem.

We know this, because we are also the photocatalyst nano coating service provider.

Contact us and make an appointment with our technical personnel. We will do a demo to compare the result between using our products and using photo-catalyst coating under actual room condition.

11. Can I do the formaldehyde removal treatment on my own?

Yes. Our products are safe to be use for Do-It-Yourself treatment.

12. What shall I prepare when employed your service?

In order to effectively coating our products to hidden source of formaldehyde gas, we will remove the adjustable shelf, drawer box and movable compartment from cabinet.

Please ensure the cabinet is empty before our service crew arrived.